medium · Project Management Professional adaptive

Larkspur Health is using a Kanban system for its patient portal updates. The team reports that their Lead Time is 14 days, but their Cycle Time is only 2 days. Stakeholders are complaining about the slow delivery.

Where should the project manager focus the improvement efforts?

  1. Analyze the 'Ready' queue and the intake process to reduce waiting time before work begins.
  2. Submit a change request to move the project from an adaptive to a predictive lifecycle, while documenting the decision in the issue log.
  3. Implement pair programming to further reduce the Cycle Time from 2 days to 1 day.
  4. Direct the developers to work on more items simultaneously to increase the throughput.

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